A website that listens, answers and opens the door to a business conversation. hoBots is Hommu Studio's custom chatbot service.
Services delivered
- Conversational assistants and chatbots
- Experience and interface design
- Web development
- Consent-based capture and email notifications
Objective
Turn website enquiries into useful conversations, without making visitors search through pages for an answer or submit a form without context. The challenge is to combine business information, conversational support and a clear next step to contact the team.
Idea
An assistant that speaks in the brand's voice. Each bot is configured with the business's sources and tone, and feels like part of its website. The conversation does not replace the team: it helps answer questions and lets interested visitors leave their details with consent.
Implementation
We designed and developed an experience that connects website chat with contact capture and follow-up. The bot answers using the configured information; when a visitor wants to leave their details, it asks for consent before saving them. The team receives an email notification with a conversation summary and can follow up through the portal.
The public hoBots website explains this journey with illustrative examples and a demo visitors can try. The website is available in Catalan, Spanish and English, with an experience adapted to desktop and mobile.
Result
A Hommu Studio product that brings design, conversation and automation together in a service for business websites. The public demo lets visitors explore the experience before speaking to the team. This project presents the product and its interface, not client business results.
Mockups of the public hoBots website. The examples shown are illustrative.